How quickly can you fix my sensor issues?

Our technicians are trained to diagnose and repair garage door sensor issues quickly and efficiently. In most cases, we can fix sensor problems within a single service visit, typically lasting 30 minutes to an hour. Common sensor issues include misalignment, dirty lenses, wiring problems, or faulty sensors that need replacement. We carry replacement sensors on our trucks for immediate repair. If you're experiencing sensor issues—such as the door refusing to close, reversing unexpectedly, or the sensor lights blinking—call us at . With our , we can often have a technician to your home the same day.

What causes sensor issues in garage doors?

Garage door sensor issues can stem from several causes. The most common is misalignment—if the sensors get bumped or shift over time, they may no longer "see" each other and will prevent the door from closing. Other common causes include: dirty lenses that block the infrared beam (easily fixed with a soft cloth cleaning), damaged or frayed wiring from pests, weather exposure, or age, direct sunlight interfering with the sensor beam, power supply issues or loose connections, and sensors that have simply reached the end of their lifespan. Our technicians perform a comprehensive diagnosis to identify the exact cause and provide the most cost-effective solution. Sometimes it's a simple adjustment; other times sensor replacement is necessary.

Do you offer financing for new insulated door installations?

Yes, we understand that a new insulated garage door is a significant investment, and we want to make it accessible to all homeowners. We offer flexible financing options through trusted lending partners with competitive interest rates and terms ranging from 12 to 60 months. Many customers qualify for 0% interest promotions for qualified buyers. Our team can discuss financing options during your free estimate appointment and help you find a payment plan that fits your budget. A new insulated door can actually pay for itself over time through energy savings, making financing an even smarter choice. Call to learn more about our current financing offers.

How often should I have my garage door serviced?

We recommend professional garage door maintenance at least once per year for optimal performance and safety. However, if you use your garage door more frequently than average (4+ times daily) or live in an area with extreme weather conditions, twice-yearly service may be beneficial. Regular maintenance includes lubrication of all moving parts, spring tension inspection and adjustment, safety feature testing, hardware tightening, track alignment, and weatherstripping inspection. Annual maintenance can extend your door's lifespan significantly and catch small problems before they become expensive repairs.

What's included in your warranty?

At , we stand behind our work with a comprehensive warranty on all labor and installation. This means if any issue arises from our workmanship within three years, we'll return to fix it at no charge. Additionally, we pass along all manufacturer warranties on parts and products we install—these typically range from 1-5 years for hardware and up to lifetime limited warranties on door panels. We also offer extended warranty options for customers who want additional peace of mind. Our goal is simple:

Do you provide emergency garage door service?

Yes, we offer 24/7 emergency garage door service throughout and the surrounding Orange County area. We understand that garage door emergencies don't wait for business hours—whether it's a broken spring at midnight or a door that won't close before a storm, we're here to help. Our emergency technicians carry fully-stocked vehicles with common parts for immediate repairs. For emergencies, call and select the emergency service option. We typically respond within 1-2 hours for true emergencies.

What types of garage doors do you install?

We install a wide variety of garage doors to match any home style and budget. Our selection includes traditional raised panel steel doors in various colors and finishes, contemporary modern doors with clean lines and aluminum/glass options, carriage house style doors that combine classic looks with modern convenience, custom wood doors for high-end homes, and insulated doors with R-values from R-8 to R-18+. We work with all major manufacturers and can help you select the perfect door for your home's architecture, your budget, and your functional needs. Schedule a free consultation to see samples and discuss options.

How long does garage door installation take?

A standard single garage door installation typically takes 3-4 hours, while a double door takes 4-6 hours. This includes removal of the old door (if applicable), installation of the new door and hardware, opener setup and programming, safety testing, and cleanup. If we're installing an opener at the same time or there are complications with the existing structure, installation may take longer. We'll provide a time estimate during your consultation. We always complete installations in one visit—we won't leave your garage unsecured overnight.

Why is my garage door making noise?

Noisy garage doors are common but shouldn't be ignored. Common causes include lack of lubrication on rollers, hinges, and springs, worn rollers (especially older steel rollers), loose hardware that vibrates during operation, worn or unbalanced springs, track alignment issues, and opener problems. Some noise is normal, but grinding, squealing, or banging sounds indicate problems that need attention. Our technicians can diagnose the noise source and recommend the most cost-effective solution—sometimes it's as simple as lubrication and tightening, other times parts need replacement.

Can you repair just one panel of my garage door?

In many cases, yes—we can replace individual panels rather than the entire door. This is often the most cost-effective solution for damage from vehicle bumps, weather, or age. However, panel replacement depends on several factors: availability of matching panels (older doors may have discontinued panels), the extent of damage, the overall condition of the door, and whether the door's structure has been compromised. During our inspection, we'll honestly assess whether panel replacement makes sense or if a new door would be a better investment. We always present options and let you decide.

Warranty Comparison: What Every Homeowner Should Know

2024-03-10 7 min read Garage Door Company Brea

# Warranty Comparison: What Every Homeowner Should Know

When investing in a new garage door or major repair, understanding warranty coverage is crucial. Not all warranties are created equal, and knowing what's covered—and what isn't—can save you thousands of dollars down the road. This guide breaks down everything homeowners need to know about garage door warranties.

Types of Garage Door Warranties

Manufacturer Warranties

Manufacturer warranties cover defects in materials and workmanship of the door itself. These warranties vary significantly:

Limited Lifetime Warranty: Covers the door panels and sections for as long as you own the home. However, "limited" means there are exclusions and conditions.

10-25 Year Warranties: Common for mid-range doors, these cover structural defects for a specified period.

Hardware Warranties: Springs, hinges, rollers, and other hardware typically have separate, shorter warranties (often 1-5 years).

Installation Warranties

Reputable installers provide separate warranties covering their workmanship. At ${siteConfig.name}, we offer a ${siteConfig.warranty} warranty on all installation work, ensuring that if any issue arises from the installation itself, we'll fix it at no charge.

Opener Warranties

Garage door openers have their own warranty structure: - Motor: Often warranted for 5-10 years or lifetime - Parts: Typically 3-5 years - Accessories: Usually 1-2 years

What Warranties Typically Cover

Understanding inclusions helps you know when you can make a claim:

Materials: Defects in steel, aluminum, wood, or composite materials used in construction

Finish: Many warranties cover paint and finish against fading, chipping, or peeling (conditions apply)

Hardware: Manufacturing defects in springs, hinges, rollers, and brackets

Structural Integrity: Warping, bowing, or deformation due to material defects

What Warranties Usually Exclude

Equally important is understanding what's NOT covered:

Normal wear and tear: Springs, weatherstripping, and other parts that naturally wear out over time

Improper installation: If not installed by an authorized dealer or certified professional

Lack of maintenance: Failure to maintain the door as specified in the owner's manual

Modifications: Any alterations to the original door or system

Acts of God: Damage from storms, floods, earthquakes, or other natural disasters

Cosmetic damage: Dents, scratches, or other damage from use

Commercial use: Residential warranties typically don't cover commercial applications

How to Compare Warranties

When shopping for a new garage door, compare warranties using these criteria:

Duration

Longer isn't always better if coverage is limited. A 25-year warranty with extensive exclusions may provide less protection than a comprehensive 10-year warranty.

Transferability

Can the warranty transfer to new homeowners if you sell? Transferable warranties add value to your home.

What's Covered

Read the fine print. "Lifetime warranty" means different things to different manufacturers.

Claim Process

How easy is it to make a claim? Some manufacturers require specific documentation or have strict timelines.

Pro-Rated vs. Non-Pro-Rated

Pro-rated warranties decrease in coverage over time. Non-pro-rated warranties provide the same coverage throughout the warranty period.

The ${siteConfig.name} Warranty Difference

We stand behind our work with one of the best warranties in the industry:

${siteConfig.warranty} Workmanship Warranty: Every installation and repair we perform is guaranteed for three years. If anything we installed or repaired fails due to workmanship, we fix it free.

Parts Warranty: We use premium parts and pass along manufacturer warranties to you.

Satisfaction Guarantee: ${siteConfig.guarantee}

Tips for Protecting Your Warranty

Keep Documentation

Store your warranty paperwork, installation receipts, and maintenance records in a safe place. Digital copies are even better.

Follow Maintenance Requirements

Most warranties require regular maintenance. Keep records of: - Annual professional inspections - Lubrication schedules - Part replacements

Use Authorized Service Providers

Many warranties require repairs by authorized professionals. DIY repairs or using non-certified technicians can void your warranty.

Report Issues Promptly

Most warranties require you to report problems within a specific timeframe. Don't delay if you notice an issue.

Making a Warranty Claim

If you need to make a claim:

1. Document the issue: Take photos and notes describing the problem 2. Gather paperwork: Find your warranty documents and proof of purchase 3. Contact the appropriate party: For installation issues, call your installer. For product defects, contact the manufacturer. 4. Follow up in writing: After phone calls, send an email summarizing the conversation

Questions to Ask Before Buying

Before purchasing a garage door, ask these warranty questions:

1. What exactly is covered under this warranty? 2. What are the exclusion and conditions? 3. Is the warranty transferable? 4. What maintenance is required to keep the warranty valid? 5. How do I make a claim if needed? 6. Do you provide a workmanship warranty separate from the manufacturer warranty?

At ${siteConfig.name}, we're happy to answer all your warranty questions. Call ${siteConfig.phoneFormatted} for a free consultation and honest advice about protecting your garage door investment.

Back to Blog